The Clancy, Autograph Collection

“Not sure who Autographed this hotel bit felt more akin to an Aloft hotel than a signature Marriott. Moved to the W for the rest of my stay which was much nicer and in a better location. Not sure what the destination fee was for. Seems like a JUNK FEE to me, especially since theyre clearly not going to reinvest in the property. Wouldn’t stay again....”

“Overpriced 3 star at best.”

“I had a mix-up with my stay, and Lachmie at the front desk was incredibly helpful in getting everything sorted. She was friendly, patient, and made the whole process smooth and stress-free. Really appreciate her kindness and great customer service!”

“I had booked this hotel for a business trip, which was cancelled just a week after my booking. When I went to cancel the hotel booking, I was horrified to find that they charged you the full price with no refunds and that you could only cancel within one day of booking. I will never book this hotel again as I've never seen such a restrictive cancel...”